According to co-cultural theory, _________ is the process in which cultural differences are eradicated in order to achieve a better fit within the dominant group or society

Mel is the manager of a grocery store. He suspects that one of his employees is stealing

cigarettes. Since he has no idea who to suspect, he systematically interviews each employee privately in his of?ce. During the interviews, he asks each employee if they are stealing from the store. Much to Mel's surprise, the employees are not self-disclosing much information. What can Mel do differently in order to ?nd out who is stealing? A) He can plan an interview with a highly scheduled body. B) He can ask leading questions. C) He can use his power to ?re all who do not cooperate. D) He can set up a supportive communication climate.

Why are apologies so important?

a. They are the basis for forgiveness. b. They can lead to reconciliation. c. They are the basis for restitution. d. All of the above.