Functional headings show the outline of a report but provide little insight for readers.

While a transaction is in escrow, a property suffers $10,000 in fire damage. Per the CAR purchase contract and receipt for deposit:

a. the seller may keep the entire deposit b. the buyer is entitled to the return of the entire deposit c. the broker is entitled to the entire deposit d. one-half the buyer's deposit will be retained by the broker

In considering the purchase of technology-based products, a customer will adopt an innovation only if she or he considers it to be an improvement over the current product being used to satisfy the same need

Indicate whether the statement is true or false