In Booms and Bitner's 7 Ps of the marketing mix, physical evidence refers to which of the following?
A) the product image
B) packaging and design
C) the environment in which the service is delivered
D) the way in which the customer uses the product or service
E) the way the service is delivered
C
Business
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The purpose of adding a graph in a report is to _____
A) allow the reader to identify trends B) determine exact values C) arrange data in columns and rows D) to see relationships be reading down or across E) to replace the written word
Business
Tangshan Mining has extended credit terms of 3/15 net 30 EOM. The cost of giving up the cash discount, assuming payment would be made on the last day of the credit period, would be ________
A) 75.26% B) 3.1% C) 72.99% D) 37.12%
Business