The use of an answering device during office hours is not recommended because an anxious caller needs personal contact

A monitoring and maintenance schedule listing all the quality control tests and the name of the person responsible for each test should be generated and posted

Indicate whether the statement is true or false

Which vein(s) is/are a commonly used site for venipunctures?

A. Cephalic B. Basilic C. Median cubital D. All of these