Benchmarking compares a company's current performance against its own previous performance or against that of its competitors

Differences between the extent to which persons in the host and home cultures reveal their private self may contribute to cultural shock

Indicate whether the statement is true or false.

Businesspeople seeking to understand more about another culture in order to successfully conduct business within that culture would be best advised to do which of the following?

A) observe the behavior of people who have gained respect within that cultural environment B) rely on stereotypes, which are based on averages, to gain an understanding of the culture C) avoid cultural research studies because they perpetuate unjustified stereotypes and behaviors D) memorize the cultural variations that are typically encountered in a specific cultural environment