Unmindful listeners are not conscious of whether they are paying attention or daydreaming

The general, nonspecific descriptions of actions called for in a public relations plan are known as ________

A) goals B) brainstorming C) strategies D) building consensus E) objectives

Which of the following is NOT true about humor in medicine?

A) physicians who use humor during the medical interview were less likely to face malpractice lawsuits B) patients who perceived their physicians as humorous also perceived their physicians as being more credible C) exposure to humor lowers blood pressure D) humor in the medical environment leads to lengthened recovery rates