What is the preferred medium of communication for negotiations?
A) Online chat
B) Text
C) Face-to-face
D) Email
C
Explanation: C) Face-to-face negotiations are preferred over negotiations via electronic medium. Being able to develop criteria face-to-face improves the likelihood that the negotiation criteria will be fair and objective.
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Which of the following statements regarding policy delivery is NOT true?
A) The agent should explain the policy provisions, riders, and exclusions to the policyowner. B) The insurer may mail the policy to the policyowner in some states. C) The agent may hold on to the policy for safekeeping without showing it to the policyowner. D) The agent is often required to obtain a dated receipt from the policyowner to verify delivery."
Explain the distinction between outsourcing and offshoring
What will be an ideal response?