A tobacco company, facing increased government intervention and regulation, diversified its assets by buying a textile manufacturer, a gold mine, and a shopping mall. Although each business had its own management team, the parent company provided oversight control. The tobacco company would have formed a

Retailers offering ________ require customers to perform their own product selection; contact between customers and employees typically only takes place when the actual sale is made

A) limited-service B) full-service C) self-service D) specialty service E) wholesale service

Connectors should be kept informed before, during, and after an event to increase a firm's chances of garnering media attention about the event

Indicate whether the statement is true or false