The clerical and editorial employees in a publishing house need to be at their desks by 8:00 AM and follow a set of precise procedures dictated by management. The jobs of these clerical and editorial employees ________
A) have a wide span of control
B) score high on the degree of departmentalization
C) score high on the degree of formalization
D) lack a unity of command
E) score low on the degree of work specialization
C
Explanation: C) Formalization refers to the degree to which jobs within the organization are standardized. If a job is highly formalized, the employee has a minimum amount of discretion over what, when, and how to do it. A high degree of formalization is characterized by clearly defined procedures covering work processes in organizations. Since the clerical and editorial employees have to follow a set of precise procedures dictated by management, their jobs score high on the degree of formalization.
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Which of the following is a difference between storage warehouses and distribution centers?
A) Storage warehouses are used to store agricultural products, while distribution centers are used to store nonagricultural products. B) Storage warehouses store goods for moderate to long periods, while distribution centers are used to move goods rather than just store them. C) Storage warehouses are always owned by a producer, while distribution centers are rented. D) Storage warehouses are more likely to use newer, computer-controlled systems, while distribution centers generally use outdated materials-handling methods. E) Storage warehouses are exclusively used by government agencies, while distribution centers are exclusively used by private businesses.
An advantage of group problem solving is that if often leads to
A) better acceptance of the decision. B) more rapid decisions than individual problem solving. C) political approaches to decision making. D) low commitment to implementing the decision.