Which of the following is NOT one of the reasons why customers complain that is listed in the book?

a. Better understand the failure
b. Vent their anger
c. Help improve the service
d. Obtain restitution or compensation
e. For altruistic reasons

a

Business

You might also like to view...

Which of the following is true of benefits?

A. They allow employees to buy their own insurance. B. They let employees to contribute to their own savings plans. C. Employees do not pay income taxes on most benefits they receive. D. They give employees greater control over what their compensation buys. E. Laws usually do not require employers to provide benefits.

Business

All of the following are elements of a contract EXCEPT

A) legal purpose B) agreement C) acknowledgment D) competent parties"

Business