Carlos finds a friend on Facebook that he has not talked to in years. As they reminisce about things that happened 10 years ago, the information from old memories is transferred from Carlos' long-term memory into his short-term memory

This process is known as
A) storage.
B) retrieval.
C) recovering memories
D) encoding

Answer: B
Rationale: Retrieval brings information from LTM back into STM; this happens when you become aware of existing memories. In contrast, recovered memories refer to memories of a traumatic event that are suddenly recovered after blocking the memory of that event for a long period of time, which is not what Carlos is experiencing.