The post-interview thank-you card should be:

Which of the following is a process seeking to reducing costs throughout the entire distribution system, resulting in lower prices and increased consumer demand?

A) category management B) efficient consumer response C) value chain management D) market segmentation

Which of the following factors is key to JetBlue's flexibility?

a. the airline's growing size and importance in its industry b. the emphasis on teamwork c. a powerful leadership team d. a centralized organization where all employee can stay in touch