Pure bundling occurs when a firm offers goods both individually and in bundles

The ethic of care:

A. Is a decision rule that only women in business use. B. Focuses on preserving the relationships that the ethical decision-maker values most. C. Assumes that the use of emotion and intuition, instead of hard facts and clear logic, is illegitimate in business decision-making. D. Requires the decision-maker to apply a fixed set of principles to resolve an ethical dilemma rather than resolving ethical dilemmas on a case-by-case basis.

Which service quality attribute deals with the physical facilities of the service provider?

a. access b. reliability c. tangibles d. communication