Which of the following is a warehouse concern faced by organizations without an ERP system?

A) lack of financial control
B) insufficient inventory
C) accuracy of the three-way match
D) product promotions

B

Business

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Which of the following is an example of services differentiation?

A) Berry's has an intensive training program for its customer-facing staff, to ensure a consistent service standard. B) The Swan Hotels use a distinctive signature fragrance in all outlets so that customers can associate the fragrance with the hotel. C) JEK's sophisticated customer database allows the company to handle queries and product returns much faster than competitors. D) RTZ shifted its products from supermarket aisles to exclusive stores as it realized that customers were willing to pay more in stores. E) Hayley's found success by allowing buyers to customize the color and some features of its appliances before buying them.

Business

Which of the following statements is true of a counteroffer?

A) An offeree that makes the counteroffer is still considered the offeree. B) A counteroffer terminates the existing offer. C) A counteroffer can only be made by the offeror. D) A counteroffer need not be communicated to the offeror.

Business