Charise was seen today for an ongoing infection. When she comes to the counter to check out, you tell her that the charge for today is $54. Charise takes her $260 paycheck out of her pocket and endorses it "Pay to the order of BWW Medical Associates," signs it "Charise Williams," and hands it to you. What should you do? 

A. Explain that office policy does not allow you to take third-party checks
B. Accept and record the check and give Charise $206 in change
C. Accept and record the check, but tell Charise that you cannot give her any change
D. Ask Charise to wait while you call her employer to confirm that the check is good
E. Tell Charise that she must pay cash for her visit

A. Explain that office policy does not allow you to take third-party checks
The practice should accept a payroll check, especially one for more than the amount charged for the office visit. If the check bounces, the practice would lose not only the patient's payment, but also the change made to the patient.

Health Professions

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