Research on the effectiveness of group decision making conducted face to face (FTF) or through text-based computer-mediated communication (CMC) has found that
a. groups interacting FTF display greater bias in their decision making than do groups engaging in CMC
b. with the use of CMC, there is a decrease in informational influence, as opposed to normative influence
c. FTF groups perform better than CMC groups on idea generation
d. CMC groups show lower equality of participation than do FTF groups
Ans: A
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a. Take care of all of their needs and avoid letting them stress about details of the illness. b. Remind them of previous times they experienced luck and that it could happen again. c. Load up on alternative, non-medical options. d. Find ways that they can gain a sense of control over their health and ways to overcome the illness.
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