Which of the following is a key performance indicator of the financial perspective in a balanced scorecard?
A) hours of employee training
B) number of warranty claims
C) percentage of market share
D) return on investment
D
Business
You might also like to view...
Deferred income
(a) Workers' Compensation (b) Major medical Protection (c) Unemployment insurance (d) Pension plans (e) Accidental Death & Dismemberment
Business
A grocery store offering loyalty cards with discounts to its customers is an example of how transaction data can be used in a customer relationship management (CRM) system
Indicate whether the statement is true or false
Business