When public relations operates as part of organizational overhead and consists mainly of routine communication output and highly structured activities:
A. The focus is on "Management by Objectives."
B. The function deals primarily with "programmed decisions."
B
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There are barriers in Japan for global marketers in terms of attitudes as well as laws. Barriers include all of the following except:
A) any organization wishing to compete in Japan must be committed to providing top-quality products and services. B) repeat visits and extended socialization with distributors. C) goods marketed should have a semblance of western products and services. D) marketers must master the keiretsu system of tightly knit corporate alliances. E) trust has to be built before conducting successful business.
An important feature of the confront-contain-connect technique of managing anger in others is to find a relatively private place where the angry person can vent his or her frustrations
Indicate whether the statement is true or false