Systematic errors could be BEST described as:
A) The result of a one-time occurrence.
B) The result of an external cause.
C) The result of some freak accident.
D) The result of an internal cause.
D
Business
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Gerber primarily serves the baby food market. In choosing to focus on this market, Gerber is defining its competitive sphere on the basis of ________
A) vertical segmentation B) backward integration C) market segmentation D) diversification E) differentiation
Business
Total customer satisfaction is measured based on the relationship of ________
A) expected value and total customer benefit B) perceived performance and expectation C) advertised outcomes and real outcomes D) past experience and present experience E) customer attitude and salesperson's attitude
Business