One important lesson to keep in mind during benchmarking is that
A. benchmarking is possible only if all environments for the firms under consideration match.
B. differences in organizational structures do not matter.
C. benchmarking is always a value-adding strategy.
D. different architectures are appropriate for different environments.
Answer: D
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In trying to determine the "true cost" of some debated proposal,
A) actions have no true cost, only benefits. B) actions will entail different costs for different people. C) the costs of actions must ultimately be the same for everyone. D) there is no difference between costs and benefits.
Refer to Table 9-11. All of the following are terms of trade that could possibly benefit both countries except
A) 1 hat : 1 clock B) 1 hat : 3/5 of a clock C) 1 hat : 1.5 clocks D) 1 hat : 2.5 clocks