Stage II of the conflict process deals with the conflict being ________
A) perceived and felt
B) apparent and experienced
C) expressed and resolved
D) analyzed
E) internalized
A
Explanation: A) The potential for opposition or incompatibility becomes actualized in the second stage. Because a conflict is a perceived conflict does not mean it is personalized. It is at the felt conflict level, when individuals become emotionally involved, that parties experience anxiety, tension, frustration, or hostility.
Business
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