Jim has a great topic for his speech, has organized it flawlessly, but forgets to make eye contact with his audience and sways from side to side. Jim needs to improve his skills in ________

If you are well prepared with a clear message, you can avoid

having to modify or change your presentations while speaking. Indicate whether the statement is true or false

Words that you can use to create specific phrases that broaden or narrow your search are called:

A. call numbers B. Boolean operators C. indexes D. abstracts