Sufen, an immigrant from Taiwan, feels uncomfortable whenever her boss, an Italian American, talks to her. She feels that her boss stands too close and talks too loud for the space they are in. Sufen's apprehensions are probably a result of ________ cultural differences.

The skyhook principle is used when speaking to an audience

a. who has the same values as the speaker. b. in which the speaker finds a moral frame. c. who has different values than the speaker. d. where the speaker does not know the values of the audience.

Real or imagined differences between a speaker and an audience, between two groups, or between two people can block effective listening

Indicate whether the statement is true or false.