What guidelines should a manager follow to maximize effectiveness of his or her disciplinary actions?

A) Document both positive and negative employee performance.
B) Discipline employees in private.
C) Ensure consistency in their disciplinary actions.
D) All of the above.

D

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An example of a country where employees would prefer social benefits as rewards is

a. Greece. b. the Netherlands. c. United Kingdom. d. Australia. e. Portugal.

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If an attorney asks a paralegal to "shepardize" a case, that attorney wants to be sure the case:

A) is published. B) is current. C) is not in a pocketpart. D) is being overturned.

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