The influence of culture, thinking styles and moods can have the greatest impact on what step of the Communication Process Model?
A) Encoding the message
B) Transmitting the message
C) Decoding the message
D) Responding to the message
E) Providing feedback
c
Answer: C
Explanation: C) Extracting the meaning of a message is a highly personal process that is influenced by culture, experience, learning and thinking styles, hopes, fears and even temporary moods. Audiences tend to extract the meaning they expect to get from a message, even if it is the opposite of what the sender intended.
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