________ is the process of getting products and services from the firm into the hands of customers

In the context of managerial decision making, when one can estimate the likelihood of various consequences but still does not know with certainty what will happen, he or she is facing

A. irresolution. B. maximization. C. risk. D. optimization. E. framing effects.

A hotel provides both goods and services. Which of the following is an example of a good provided by a hotel?

A. Offering a bathrobe that you can purchase to take home with you. B. Providing clean linens for use during your stay. C. Offering rooms for rent.