Which of the following best describes a typical office policy concerning no-shows?
a. Automatically send a letter to the patient with instructions to transfer to a new provider.
b. Automatically send a warning letter to the patient that provider's services may be terminated.
c. Have the provider review the patient's record after a certain number of incidences.
d. Call and inform the patient that the provider's services are terminated and not to call for future appointments.
c
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