What are ethical dilemmas? Why do they exist?
What will be an ideal response?
Answer: Ethical dilemmas are circumstances in which, morally speaking, there is no clear "right or wrong" answer. These situations are all too common in business because the world is subjective, and we are seldom aware of all of the variables we need to make the "correct" decision. The book describes a situation where an American manager is visiting a foreign subsidiary and finds that they are using child labor.. the manager is appalled, and has the girl removed from the floor immediately.. but she was the only person making money for her family. Without a job, she was forced to enter the world of prostitution, dying of AIDS two years later. While it is an extreme example, it's a good one. The manager thought they were doing the right thing, but in reality.. they had condemned this girl to death.
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Voice mail messages ________
A) do not require you to consider the design, as they are an oral communication B) are best done spontaneously C) should focus on one topic D) do not require you to leave contact information E) should allude to your main point without becoming too specific, to arouse the recipient's curiosity and ensure a return phone call.
Which of these is a not a major advantage of cross-training?
a. the ability to shift employees during peak sales periods b. lower employee boredom c. lower overall staffing needs during peak sales periods d. lower overall personnel training costs