A manager is considering purchasing new computers for her department. The manager spends time assessing the computers her department now has. Which stage of the decision-making process is she going through?

A) identification of a problem
B) identification of decision criteria
C) development of alternatives
D) implementation of an alternative

Answer: A
Explanation: The first thing the manager needs to do is identify the problem. More specifically, she needs to determine whether she actually has a problem or not. If the computers her department now has are performing satisfactorily, she may decide that she doesn't have a problem and doesn't need to purchase new computers. The other choices–identifying criteria, developing alternatives, or implementing an alternative–all come later in the process, after the manager has determined what her problem is.

Business

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