Emotional intelligence refers to the ability to do all but one of the following

a. understand and manage one's own emotions
b. read the emotions of others
c. manage the ups and downs of everyday life
d. focus on the objective facts and not let emotions influence decisions

d

Business

You might also like to view...

All of the following statements are true about blogs, except:

A) blogs are often tied in with viral marketing campaigns B) blogs have been created on a wide range of topics C) some blogs permit visitors to post comments, others do not D) blogs are a powerful means of spreading word-of-mouth communications about a product

Business

For an importer, which of the following is a disadvantage of using a letter of credit for international transactions?

A. It results in the importer losing control over the process of trading. B. It reduces the exporter's level of trust in the importer. C. It reduces the importer's ability to borrow funds for other purposes. D. It requires the importer to repay the loan even before the merchandise is sold. E. It is not issued at the importer's request.

Business