An appropriate topic for small talk should __________.

A. address timely controversy
B. arouse deep emotions
C. uncover differences in point of view
D. stress similarities rather than differences

Answer: D

Communication & Mass Media

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The Employee Training Committee values Zhou's contributions because he makes a point of praising group members and listening to them with empathy

When things aren't going well and members are feeling discouraged or frustrated, Zhou is there to assume the role of motivator. True False

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Under the Alien and Sedition Laws of 1798, many editors were sent to jail for criticizing the nation’s leaders

a. True b. False

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