One advantage to benchmarking is that best practices change very little over time.

What is the most efficient way to set the fonts, color scheme, and effects for your entire slide show?

What will be an ideal response?

A customer has an older application that ran fine on Windows XP but doesn't run correctly on Windows 7. What could a technician do?

A) Install Vista Home Basic. B) Install the application in compatibility mode. C) Update the Windows operating system by installing the latest updates and/or service pack. D) Install the latest antivirus software definitions, but disable any firewall software while installing the older application. Then after the application installation, reactivate the firewall.