According to the textbook, the four characteristics of successful entrepreneurs are ________
A) passion for the business, on the cutting edge of technological change, very charismatic, and tenacity despite failure
B) young and energetic, passion for the business, product/customer focus, and seeks recognition
C) passion for the business, tenacity despite failure, product/customer focus, and execution intelligence
D) on the cutting edge of technological change, forward thinking, tenacity despite failure, and product/customer focus
E) passion for the business, seeks recognition, young and energetic, and execution intelligence
C
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Which of the following is the first element of knowledge needed by a company wanting to pursue total quality management
a. whats the company's customers want. b. how the company's processes are designed. c. What the components of the company's product are. d. who the company's customers are.
Sally tells you that she is in a dispute with her employer regarding whether in denying Sally a promotion she wanted, the employer committed sex discrimination. Sally says that she has heard about both mediation and arbitration and asks you which would result in a quicker judgment in her favor because she does not particularly want to go to the time and expense of a court action. Sally also asks
if, as a friend, you will go with her when she consults with a lawyer. What would you tell Sally regarding whether she should choose mediation or arbitration? a. That mediation and arbitration are essentially the same thing. b. That a mediator would actually decide the case whereas an arbitrator would not. c. That an arbitrator would actually decide the case whereas a mediator would not. d. That both an arbitrator and a mediator would decide the case but that an arbitrator is required to be a lawyer whereas a mediator is not.