Which of the following is the term used for the conflict and anxiety a person experiences when two sets of perceptions are contradictory or incongruent?

Being a poor team player, or being perceived as one, is usually a serious political blunder

Indicate whether the statement is true or false.

Suggestion boxes, employee attitude surveys, and grievance procedures are examples of:

A) upward communication. B) managerial communication. C) horizontal communication. D) organizational structure.