A key word in social business is "conversations."

A communication style difference noted between men and women is that men are more likely to

A) use conversation for rapport building. B) want empathy more than solutions. C) use talk to display knowledge and skill. D) compliment the work of a coworker.

Harley-Davidson often highlights the origin of its products. Origin is the ________

A) medium B) message C) copy D) channel