Interpersonal conflict includes four elements. What are they?
What will be an ideal response?
* An expressed struggle;
* between at least two interdependent people;
* who perceive incompatible goals, scarce resources, or interference from others;
*and who are attempting to achieve specific goals.
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When you are tired, stressed, or sick, you are likely to perceive things more negatively than when you are well rested. This is an example of:
a. social factors influencing our perception. b. self-serving bias. c. how our physiological state can influence perception. d. how our expectations influence perception.
Matching
36) An active process of listening that requires attention and concentration 37) A discussion that seeks to gain knowledge and information 38) A technique to introduce a discussion problem by participating in a brief drama based on a real-life problem or situation 39) A discussion that is temporary, unstructured and informal 40) A series of prepared speeches, each dealing with a specific aspect of the same topic A) Problem-solving B) Symposium C) Role-playing D) Lecture E) Social discussion F) Therapeutic listening G) Critical listening H) Educative discussion I) Interpersonal communication J) Dialogue