Pressing the ____ key while a dialog box is displayed opens a Help window.

If you want to search for customers who meet certain criteria, such as those who live in all states except Arizona, Nevada, or New Mexico, you would type ________("Arizona", "Nevada", "New Mexico") as the criterion in the State field

A) Like B) Between...And C) Not In D) Not Between...And

To hide sub-branches of a directory tree, click the ________ icon

A) close sign B) hide sign C) plus sign D) minus sign