A plan that lays out a broad course of action to achieve a long-term goal is called a(n)

________ are products purchased and used by end consumers for personal consumption. These include convenience products, shopping products, specialty products, and unsought products

A) Services B) Consumer products C) Line extensions D) Industrial products E) Straight extensions

Which of the following theories proposed the importance of changing roles and tasks to increase organizational effectiveness?

A) sociotechnical systems theory B) force-field theory C) value engineering theory D) hierarchy of needs theory