Which of the following is NOT a way to share a document?

Select the statement below that is true about forms

a. The form element is optional b. It is recommended to use mailto: as the action on a form since that is the easiest for the web developer c. A form can be used to pass information to a program or script on the web server d. none of the above is true

Which of the following are effective ways to communicate with a customer? (Choose all that apply.)

a. Active listening b. Cultural sensitivity c. Using social media and texting while working d. Using technical jargon