A practice's retention policy for patient medical records must reflect applicable ________.

Which of the following is the best method of communicating with an emotionally disturbed patient?

A) Ignore statements that are irrelevant to the situation. B) Tell the patient you understand how he feels. C) Explain that you are concerned with the patient's welfare. D) Agree with everything the patient says.

The context of a threat may include:

A. the portion of the population at greatest risk. B. the desired outcomes of emergency responses. C. contractors' solutions to prevent or reduce the hazard. D. the systematic process used to develop the assessment.