What are the main characteristics of workplace bullying? How can employers and their HR departments reduce bullying incidents in the workplace?
What will be an ideal response?
Answer: Bullying—singling out someone to harass and mistreat them—is an increasingly serious problem. While definitions of bullying vary, most would agree that bullying involves three things:
• Imbalance of Power: people who bully use their power to control or harm and the people being bullied may have a hard time defending themselves,
• Intent to Cause Harm: actions done by accident are not bullying; the person bullying has a goal to cause harm,
• Repetition: incidents of bullying happen to the same person over and over by the same person or group.
Employers and HR departments must have systems in place to ensure that the company can identify unfair treatment and deal with it expeditiously. This includes having policies in place to monitor employees' use of social media Web sites, developing ethics codes, and establishing an organizational culture that does not tolerate bullying.
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a. True b. False Indicate whether the statement is true or false