The best way to increase an audience’s perception of your trustworthiness is by:

a) demonstrating objectivity with unbiased research.
b) delivering an energetic, confident speech.
c) using Monroe’s Motivated Sequence.
d) analyzing audience variables.

ANS: a

Communication & Mass Media

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Burgoon and colleagues have found that women tend to smile as part of their typical interactional behavior. Smiling is an example of which type of nonverbal communication?

a. kinesics b. paralanguage c. artifacts d. proxemics e. haptics

Communication & Mass Media

During a departmental meeting, Xenia listens to everyone's ideas and when it seems like everyone is on the same page, she adds, "This all sounds great to me. I'll go along with it." By making this remark, Xenia appears to occupy which group role?

A. compromiser B. recorder C. information giver D. follower

Communication & Mass Media