In the Harambe crisis communications case, the Cincinnati Zoo used which one of the following strategies to establish its credibility with the public?

a. highlighted its long-running safety record
b. highlighted its history of advocacy for animals and wildlife in general
c. highlighted its relationship with the Association of Zoos and Aquariums and the U.S.
Dept. of Agriculture
d. defended its actions by emphasizing that the zoo prioritized human life and safety as
first

c. highlighted its relationship with the Association of Zoos and Aquariums and the U.S.
Dept. of Agriculture

Communication & Mass Media

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The three premises of ceremonial speaking are:

1. speeches are presented for specific occasions, 2. occasions create constraints, and 3. constraints are not ________. Fill in the blanks with correct word

Communication & Mass Media

Recipes, historical events, assembling directions, and technical

procedures are best organized by using topic arrangement. Indicate whether the statement is true or false

Communication & Mass Media