For the company’s annual report you have written a series of vignettes highlighting the community service work company employees are doing while on vacation. You realize these stories are excellent material for a ______ to send to the media.

Richmond and McCroskey report that "75% of the population report they have been fearful or anxious communicating with a person or group at some point in their lives."

True False

Quoting experts or peers from an interview that you conduct gives you enhanced

A) credibility. B) visual aids. C) invention. D) transitions.