What steps should you take to solve server and network problems?

What will be an ideal response?

The following steps should be taken to resolve issues involving servers or network problems:
1. Get as much information as possible about the problem.
2. Record the error message at the time it appears or when a user reports it to you.
3. Determine if anyone else is experiencing the problem.
4. Check Windows Server 2016 event logs for signs of a problem.
5. Use Performance Monitor, Data Collector Sets, Task Manager, Server Manager, and the Computer Management tool to help you troubleshoot problems.
6. Check for power interruptions.
7. Take the information you have gathered and define the problem, such as that the server is not connecting to the network.
8. Determine possible solutions for the problem.
9. Consider the best or most likely solutions, which may well be the simplest ones.
10. Determine how the solution will affect users.
11. After your solution is implemented, continue monitoring the server to ensure there are no further problems.