The theory which holds that that the public agenda is powerfully shaped and directed by what the news media choose to highlight and report on repeatedly as well as what they choose to downplay, dismiss or ignore is called

a. agenda setting

Claire delivered a sales presentation to a group of potential customers

Unfortunately, because the air conditioner was broken, everyone was sweating profusely. To make matters worse, there was no water available. From the audience's perspective, which of Maslow's hierarchy of needs was most likely not satisfied? A. Social needs B. Safety needs C. Self-actualization needs D. Physiological needs

Open persuasion

A) the extent to which the supervisor believes that the subordinate will be able to perform the assigned tasks with little or no difficulty B) getting the subordinate to perform as a fully functioning organizational member C) any communication that indicates interpersonal warmth and closeness D) an overt form of influence where desired outcomes are fully disclosed E) messages and behaviors used to preserve an acceptable and lasting relational state. F) any communication between organizational members that implicitly or explicitly provides task guidance, personal evaluation, or other guidance G) attentive, friendly, and relaxed H) mutual affection the leader and member have for each other based primarily on interpersonal attraction I) inattentive, unfriendly, and unrelaxed J) those that attempt to gain relational rewards by explaining or justifying the actor's position and attitude K) a disguised attempt at upward influence L) an influence technique that uses either open influence or clearly stated outcomes