What is the name of the configuration management procedure that involves the collection of information about a system under normal operating conditions, to be used as a comparison when conditions are abnormal?
A) Baselining
B) Change management
C) Network documentation
D) Normalization
A
Explanation: An essential part of configuration (and trouble) management is the ability to gather a baseline of how a system operates under normal conditions. This can then be used later when a system begins to show abnormal signs.
Computer Science & Information Technology
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