Designers should be sure to include cancel buttons on all dialog boxes which allow the user to back up. This is an example of what?

a. Easy reversal of actions
b. Reduce short term memory load
c. Good error handling
d. Dialog that yields closure

a

Business

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When including writing a buffer that includes information that is favorable to the reader, what type of buffer is being used?

A) Agreement B) Appreciation C) Good news D) Understanding E) Fairness

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________ is continuous advertising at low levels, reinforced periodically by waves of heavier activity

A) Flighting B) Frequency capping C) Pulsing D) Concentration E) Session capping

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