In the context of ITIL, a(n) ________ is something that provides value to customers
Fill in the blank(s) with correct word
service. These customers can be external customers paying for a service such as access to a website or internal employees using services such as email. Business services are the services that customers can directly utilize or consume. ITSM is the implementation and management of these services.
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When entering new information into a field, the record selector displays a hand with a finger pointing to the current record being entered
Indicate whether the statement is true or false
What happens when you move a notebook to a new location after it has been shared?
A) The link changes with the new location. B) The notebook is read only. C) The user has to sign in before opening the notebook. D) The path is no longer valid.