In emailing a vendor for an update on the ship date of your order, what elements should you include in the closing of your request?
What will be an ideal response?
Answer: The closing for an effective routine request should request specific action, provide contact information, and express appreciation and goodwill.
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If a broker presents an offer to purchase real property for the listed price from a ready, willing, and able black buyer, and the offer is refused by the seller because of the buyer's race, the broker may:
A: Sue the seller for his commission; B: Advise the black buyer of his right to complain to the United States Department of Housing and Urban Development; C: Warn the seller that his refusal is a violation of the Fair Housing Act of 1968; D: Do all of the above.
There is a positive relationship between satisfaction, loyalty, and profitability
Indicate whether the statement is true or false